We’re here to help!
Can I change or cancel my order once I've placed it?
If you want to change your order please email email@example.com with your order details as soon as possible and we will try and help, however our warehouse friends may have already sent it out. Unfortunately once the order has been shipped, it's yours. However, please check our returns policy here.
How do I check on my order?
If you made a purchase when you were logged in your oak + mini account, you can track your order from within your profile. If not, we'll send you an email when your goods have been despatched as well.
Can I use multiple promo codes?
Only one promo code can be used at checkout.
What payment methods does oakandmini.com accept?
Visa, Mastercard, American Express, PayPal and Amazon Payments. We no longer accept monopoly money.
Do you offer free shipping?
Yes! Standard shipping is free for orders of $30 or more within the US.
When will my order ship?
Orders are typically shipped within one business day from purchase. This processing time is not part of the delivery service calculation, so please allow for one extra business day on top of the listed delivery time for a given shipping method.
Can I track my order?
You bet! After purchase, you should receive an email when your order is out for delivery where you will be able to track your shipment.
Where are your products manufactured?
Our bandana bibs are designed in Brooklyn, NY and made in India
Our organic cotton muslin swaddle blankets are designed in Brooklyn, NY and made in China.
How do I care for my new oak + mini product?
Easy peasy! Machine wash warm using non-bleach detergent. For best results, lay flat to dry. Alternatively, tumble dry on low heat. For a wrinkle-free bib after washing, use a warm iron.
Who do I contact about a product issue or concern?
Us! Please email us at firstname.lastname@example.org or call us at 929-324-0134.
What ages are your bibs intended for?
We recommend 3 months to 24 months.
RETURNS & EXCHANGES
What is your return policy?
You can review our return and exchange policy here.
Do you wholesale your products?
Yep! We have a pretty good wholesale offer. Get in touch with Matt at email@example.com if you would like to apply to be a oak + mini retailer. Please include as much information about your store as possible.