FREE SHIPPING on all U.S. domestic orders $30+
 

SHIPPING

All orders being shipped to addresses in the United States will be fulfilled within 24 hours and will ship the next business day. For example, an order placed on Monday morning will be fulfilled on Tuesday morning and will ship on Wednesday.

For all orders, the transit time begins the first full shipping day after the package leaves our facility.

Shipping times are determined by the shipping option you choose during checkout. The following shipping options are available:

CONTIGUOUS UNITED STATES (NOT INCLUDING ALASKA AND HAWAII)
• Standard Shipping (3-7 business days)
• Two-Day Shipping (1-2 business days)*
• One-Day Shipping (within 1 business days)*

* We cannot ship Two-Day or One-Day Shipping to PO Boxes. Orders with a PO Box as the shipping address will automatically be shipped using Standard Shipping.

ALASKA AND HAWAII
• Standard Shipping (7-10 business days)

INTERNATIONAL ORDERS
We currently do not ship to destinations outside of the USA.

UNDELIVERABLE/INSUFFICIENT ADDRESSES
We are not responsible for shipping charges when orders are returned due to undeliverable addresses. After the order is returned to us, a refund will be issued. All shipping costs and a 20% restocking fee will be deducted. Before placing an order please check to make sure you are using the correct address.

REFUNDS

We hope you love everything you order, but in case you don’t, that’s ok too. We will happily accept returns for unused merchandise in its original condition at the time of purchase within 30 days from the time you receive the goods. It must also be in the original packaging. Gift cards are exempt from being returned.

If your product has a manufacturing defect, please contact us at hello@oakandmini.com. We are here to help you.

To receive your refund for an item that you wish to return that you purchased from us within 30 days, simply ship the item to:

oak + mini
Attn: Customer Service
742 Spice Islands Dr
Sparks, NV 89431
United States

The shipping cost of a returned item is at your expense. We recommend that you use a method that allows you to track the package, as we are not responsible for items lost in transit. Along with your returned item, please include the following information: name, address, phone number, the word "refund" and your original order number. As soon as we receive the item and confirm that it is in its original condition, we will process your refund and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be eligible for return.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

EXCHANGES

To perform an exchange, simply ship the unwanted item to:

oak + mini
Attn: Customer Service
742 Spice Islands Dr
Sparks, NV 89431
United States

The shipping cost of a returned item is at your expense. We recommend that you use a method that allows you to track the package, as we are not responsible for items lost in transit. Along with your returned item, please include the following information: name, address, phone number, your original order number, and the details of the item you wish to exchange it for.

Once we receive your returned item, we will send out the desired item as soon as possible. We will contact you for your credit card information if there is a balance due for the new item before shipping it out. You will receive a confirmation email when the new item ships so you know it’s on its way.